pacu500Privacy Policy

This page describes what we collect when you use pacu500 and how we keep that data protected. We process personal information only for account management, payment settlement, regulatory compliance, and service delivery. Our commitment is transparent handling of your data across all jurisdictions where we operate.

When you create a pacu500 account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), or access our sportsbook, live-dealer tables, and esports markets, you trust us with personal and financial information. We do not sell your data to third parties. We do not use your information for marketing without your consent. We store your documents securely and share them only with authorized processors.

This policy outlines our commitments, your rights, and how to contact us if you have concerns about your privacy on pacu500.

What We Collect and How We Use It

We collect information you provide directly and information generated through your activity on pacu500. Direct information includes your name, date of birth, national ID number, email address, phone number, and payment details. We request these during account registration and identity verification. We use this information to verify your identity, comply with Indonesian financial regulations, and process your deposits and withdrawals.

When you access pacu500, we log your IP address, browser type, device type (Android phone, iOS browser, desktop), and the pages you visit. We use this activity data to improve our platform, detect fraudulent access attempts, and provide customer support. We do not track your keyboard input or record your betting history beyond what appears in your account statement.

Data Retention: We keep your account data for as long as your pacu500 account is active. If you close your account, we retain payment records for seven years to comply with banking regulations. Identity documents (ID photo, selfie) are deleted 12 months after successful verification unless you request earlier deletion.

We use your email and phone number to send account notifications—deposit confirmations, withdrawal status updates, and security alerts. We do not send marketing emails unless you opt in. You can disable notifications in your account settings at any time.

Third-Party Payment Processors and Data Sharing

We do not store your credit card, debit card, or e-wallet credentials on pacu500's servers. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, you authorize those payment providers directly. We receive only confirmation that your deposit settled; we do not see your wallet password or PIN.

For bank virtual-account transfers (mobile banking, local payment, online payment, e-wallet), we share your name and a unique account number with those banks. We do not share your banking password or personal bank account details beyond what is necessary to receive your transfer. These banks process your data under their own privacy policies.

Our payment processors, compliance providers, and fraud-detection services have access to your name, email, phone number, and transaction history solely for payment processing and fraud prevention. We sign data-processing agreements with all third parties requiring them to keep your data confidential and use it only for pacu500-related purposes.

Cross-border data transfers on pacu500

Our servers may be located outside Indonesia. When you use pacu500 from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, your data is encrypted in transit and stored on servers in multiple regions for redundancy. We apply the same security standards regardless of server location.

Cookies and Tracking

We use session cookies to keep you logged into pacu500 after you enter your password. These cookies are temporary and deleted when you close your browser. We also use analytical cookies to understand how many users access pacu500 and which pages are most visited. These cookies do not identify you personally.

We do not use tracking pixels or advertising cookies. If you visit pacu500 from an advertising link (e.g., from Google), we do not create a profile of you for ad targeting. You can disable all cookies in your browser settings; however, disabling session cookies will log you out of your pacu500 account on each visit.

Your Rights Under Indonesian Law

You have the right to access, correct, or delete your personal data on pacu500. To exercise these rights, log into your account and update your profile information. For deletion of identity documents or account closure, contact our support team during standard business hours.

We will comply with data access requests within 30 days. We may retain certain data (payment records, transaction history) if required by law. We will not delete data while an account holds an outstanding balance or pending withdrawal.

Right to access: Request a copy of all personal data we hold about you.
Right to correction: Update your email, phone number, or address in your account settings.
Right to deletion: Request deletion of your account and associated personal data (subject to legal retention requirements).
Right to data portability: Request export of your account data in a readable format.

Security Measures

We encrypt all communication between your device and pacu500 using industry-standard TLS (Transport Layer Security). Your password is hashed using bcrypt; we cannot read it even if our servers were compromised. We do not store your password in plain text.

Our systems undergo quarterly security audits by independent third parties. We monitor for unauthorized access attempts. If we detect a breach, we notify affected users within 24 hours and provide guidance on account recovery.

Changes to This Policy

We may update this privacy policy as our business evolves or to comply with new regulations. We will notify you of material changes by email or through a banner on pacu500. Your continued use of pacu500 after such notification constitutes acceptance of the updated policy. We will not reduce your privacy rights without explicit consent.

Contact pacu500

If you have questions about our privacy practices on pacu500, wish to access your data, or believe we have mishandled your information, contact our support team. We provide English-language support during standard business hours.

Email support: Available via your pacu500 account dashboard.
Phone support: Available during standard Indonesian business hours.
Account security: If you believe your pacu500 account has been compromised, change your password immediately and contact support.

Our privacy policy applies only to data collected through pacu500. If you access pacu500 via a third-party link or partner site, their privacy policies may also apply. We are not responsible for third-party privacy practices.

Summary of Your pacu500 Privacy Commitments

We at pacu500 prioritize your privacy. We collect only information necessary for account management, payment processing, and regulatory compliance. We do not sell your data. We do not use cookies for advertising. We encrypt all sensitive information and audit our systems quarterly.

Our pacu500 platform serves users across Indonesia—from Jakarta to Yogyakarta—under consistent privacy standards. Whether you deposit via DANA, e-wallet, or a bank virtual account, your payment data reaches us encrypted and is processed securely. Your Liga 1 entries, live-dealer table activity, and esports bets remain private within your account unless you choose to share them.

This privacy policy reflects our legal obligations and our ethical commitment. If you use pacu500, you consent to the practices outlined here. If you have concerns or wish to exercise your data rights, our support team is available to assist you during standard business hours.